Xsane: Impossible d'ouvrir le périphérique `hpaio: / net / Photosmart_C5100_series? Zc = HP5180 ': Erreur lors de l'entrée / la sortie du périphérique.

Question

L'impression à partir d'une application fonctionne. La boîte à outils hp parfois ne peut pas se connecter. Et Xsane affiche le message d'erreur comme dans le titre. Connecté via le réseau, je peux envoyer un ping au périphérique, je peux y imprimer.

Le Tout-en-un fonctionnait bien il y a quelque temps (au moins avant 12.04).

Le résultat de hp-check -rt est le suivant:

HP Linux Imaging and Printing System (ver. 3.12.2) Dependency/Version Check Utility ver. 14.3 Copyright (c) 2011-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Saving output in log file: hp-check.log Initializing. Please wait... --------------- | SYSTEM INFO | --------------- Basic system information: Linux diablo 3.2.0-24-generic #39-Ubuntu SMP Mon May 21 16:52:17 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux Distribution: ubuntu 12.04 Checking Python version... OK, version 2.7.3 installed Checking PyQt 4.x version... OK, version 4.9.1 installed. Checking for CUPS... Status: scheduler is running warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.) error_log is set to level: warn Checking for dbus/python-dbus... dbus daemon is running. python-dbus version: 1.0.0 ------------------------ | RUNTIME DEPENDENCIES | ------------------------ Checking for dependency: CUPS - Common Unix Printing System... OK, found. Checking for dependency: CUPS DDK - CUPS driver development kit... warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly. Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer... OK, found. Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)... OK, found. Checking for dependency: PolicyKit - Administrative policy framework... OK, found. Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4... OK, found. Checking for dependency: Python DBus - Python bindings for DBus... OK, found. Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications... OK, found. Checking for dependency: Python XML libraries... OK, found. Checking for dependency: Python 2.3 or greater - Required for fax functionality... OK, found. Checking for dependency: Reportlab - PDF library for Python... OK, found. Checking for dependency: SANE - Scanning library... OK, found. Checking for dependency: scanimage - Shell scanning program... OK, found. Checking for dependency: xsane - Graphical scanner frontend for SANE... OK, found. ---------------------- | HPLIP INSTALLATION | ---------------------- Currently installed HPLIP version... HPLIP 3.12.2 currently installed in '/usr/share/hplip'. Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.12.2 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip-doc/HTML icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv # Following values are determined at configure time and cannot be changed. [configure] network-build=yes pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.12.2 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=yes hpijs-only-build=no lite-build=no udev-acl-rules=yes hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: # hplip.state - HPLIP runtime persistent variables. [plugin] installed=0 eula=0 Current contents of '~/.hplip/hplip.conf' file: [last_used] device_uri = "hp:/net/Photosmart_C5100_series?zc=HP5180" printer_name = working_dir = . [settings] systray_visible = 0 systray_messages = 0 [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [installation] date_time = 06/20/2012 19:48:12 version = 3.12.2 -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- Photosmart_C5100 ---------------- Type: Printer Device URI: hp:/net/Photosmart_C5100_series?zc=HP5180 PPD: /etc/cups/ppd/Photosmart_C5100.ppd PPD Description: HP Photosmart c5100 Series, hpcups 3.11.7 Printer status: printer Photosmart_C5100 is idle. enabled since Wed 20 Jun 2012 06:13:00 PM CEST Processing page 1... error: Unable to communicate with device (code=12): hp:/net/Photosmart_C5100_series?zc=HP5180 error: unable to open channel error: Communication status: Failed printer ------- Type: Unknown Device URI: socket://printer:9100 PPD: /etc/cups/ppd/printer.ppd PPD Description: HP Photosmart c5100 Series, hpcups 3.11.7 Printer status: printer printer is idle. enabled since Wed 20 Jun 2012 06:21:34 PM CEST Ready to print. warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP. ---------------------- | SANE CONFIGURATION | ---------------------- 'hpaio' in '/etc/sane.d/dll.conf'... 'hpaio' in '/etc/sane.d/dll.d/hplip'... OK, found. SANE backend 'hpaio' is properly set up. Checking output of 'scanimage -L'... device `hpaio:/net/Photosmart_C5100_series?zc=HP5180' is a Hewlett-Packard Photosmart_C5100_series all-in-one --------------------- | PYTHON EXTENSIONS | --------------------- Checking 'cupsext' CUPS extension... OK, found. Checking 'pcardext' Photocard extension... OK, found. Checking 'hpmudext' I/O extension... OK, found. Checking 'scanext' SANE scanning extension... OK, found. ----------------- | USB I/O SETUP | ----------------- Checking for permissions of USB attached printers... HP Device 0x324 at 002:006: warning: Device URI: (Makeuri FAILED) --------------- | USER GROUPS | --------------- jhendrix adm dialout cdrom plugdev lpadmin admin sambashare error: User needs to be member of group 'lp' to enable print, scan & fax. User member of group 'lpadmin'. ----------- | SUMMARY | ----------- error: 3 errors and/or warnings. Please refer to the installation instructions at: http://hplip.sourceforge.net/install/index.html Done.

Mon syslog affiche ces lignes après le démarrage de xsane:

Jun 20 19:53:38 diablo xsane: io/hpmud/jd.c 800: mdns lookup HP5180.local retry 19... Jun 20 19:53:38 diablo xsane: io/hpmud/jd.c 800: mdns lookup HP5180.local retry 20... Jun 20 19:53:39 diablo xsane: io/hpmud/jd.c 796: error timeout mdns lookup HP5180.local Jun 20 19:53:42 diablo xsane: io/hpmud/jd.c 89: unable to read device-id Jun 20 19:53:53 diablo dbus[1704]: [system] Failed to activate service 'org.freedesktop.Avahi': timed out

Trucs/astuces pour que mon scanner fonctionne à nouveau?

Nelson Garcia · Answer

Pour tous ceux qui consultent cette page, comme moi, cherchent à résoudre ce problème. J'ai fini par essayer quelque chose de très simple qui a fonctionné pour moi.

Mon système est Ubuntu 12.10. J'ai une imprimante réseau HP MFP CM1312.

J'ai installé "HPLIP Toolbox" à partir du centre logiciel Ubuntu (j'avais déjà installé HPLIP).
Depuis un terminal, j'ai lancé "Sudo hp-plugin", cliqué sur "Suivant" dans les valeurs par défaut.

La numérisation de réseau a parfaitement fonctionné.

zeewagon · Answer

'Impossible d'ouvrir device'paio:/usb/HP_LaserJet_Professional_M1136_MFP? Serial = 0000000000H77VXNPR1a': Erreur lors de l'entrée/la sortie du périphérique. '

J'ai eu l'erreur ci-dessus lorsque j'ai mis à jour Ubuntu 14.04 à 14.10. Et j'ai trouvé la solution ci-dessous.

Ouvrez le terminal
Tapez Sudo hp-plugin
Passer par l'installation HP
Et vous n'obtiendrez aucun message d'erreur

Charl le Roux · Answer

Installez votre imprimante avec 'hplip'
Installez la 'boîte à outils hplip' à partir du centre logiciel
Ouvrez HPLip Toolbox à partir du tableau de bord.
Dans l'onglet Actions, cliquez sur 'Install Required Plugin'
Cliquez sur l'installation.

Maintenant, essayez d'accéder au scanner en utilisant "Simple Scan" via le tableau de bord. Fonctionne parfaitement.

Merci @Nelson Garcia, bien que ma méthode soit légèrement différente, votre message l'a résolue pour moi.

Richard Esplin · Answer

J'ai le même problème. Avahi court pour moi. Cela ressemble à un bogue général dans 3.12.6:

https://bugs.launchpad.net/hplip/+bug/1015319

Le déclassement à 3.12.4 a fonctionné. J'ai les paquets du tableau de bord ici:

https://launchpad.net/debian/+source/hplip/3.12.4-1/

Pour construire le paquet (de mémoire, mais j'espère que ça aide):

Copiez les fichiers tar.gz dans /usr/local/src
Sudo aptitude build-dep hplip
Sudo aptitude install devscripts
tar -xzf hplip_3.12.4.orig.tar.gz
tar -xzf hplip_3.12.4-1.debian.tar.gz
mv debian hplip-3.12.4
cd hplip-3.12.4
debuild -us -uc
cd ..
dpkg -i *.deb

Voici d'autres références aux personnes ayant le même problème:

http://www.linuxquestions.org/questions/slackware-14/xsane-failed-to-open-device-4175414927/

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Problem-with-scanning-Debian-HP-L7590/td-p/1755055