asus tuf fx504 ubuntu 18.04 touchpad ne fonctionne pas

Question

J'ai installé buntu18.04 dans mon nouveau Asus tuf fx504 Ordinateur portable. Il n'y avait pas de problèmes d'installation. Mais mon pavé tactile ne fonctionne pas. Le touchpad n'apparaît pas dans la liste des périphériques.

cat /proc/bus/input/devices 
I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds 
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/LNXVIDEO:01/input/input6
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=0458 Product=003a Version=0111
N: Name="Genius Optical Mouse"
P: Phys=usb-0000:00:14.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:0458:003A.0001/input/input7
U: Uniq=
H: Handlers=mouse0 event7 
B: PROP=0

J'ai essayé de mettre à jour le noyau (qui était la solution trouvée en ligne) à la version 4.18, cela ne résout toujours pas le problème.

Answer 1

J'ai eu le même problème avec Asus FX504. Le correctif est dans la version 4.19.1 du noyau. Essayez de passer à 4.19.1

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1781879

Mise à jour de mon noyau à 4.19.1 et cela fonctionne.

cat /proc/bus/input/devices 

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds 
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/LNXVIDEO:01/input/input6
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=046d Product=c077 Version=0111
N: Name="Logitech USB Optical Mouse"
P: Phys=usb-0000:00:14.0-2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:046D:C077.0001/input/input7
U: Uniq=
H: Handlers=mouse0 event7 
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0003 Vendor=0461 Product=0010 Version=0110
N: Name="NOVATEK USB Keyboard"
P: Phys=usb-0000:00:14.0-3/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:0461:0010.0002/input/input8
U: Uniq=
H: Handlers=sysrq kbd event8 leds 
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=0461 Product=0010 Version=0110
N: Name="NOVATEK USB Keyboard System Control"
P: Phys=usb-0000:00:14.0-3/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.1/0003:0461:0010.0003/input/input9
U: Uniq=
H: Handlers=kbd event9 
B: PROP=0
B: EV=13
B: KEY=c000 10000000000000 0
B: MSC=10

I: Bus=0003 Vendor=0461 Product=0010 Version=0110
N: Name="NOVATEK USB Keyboard Consumer Control"
P: Phys=usb-0000:00:14.0-3/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.1/0003:0461:0010.0003/input/input10
U: Uniq=
H: Handlers=kbd event10 
B: PROP=0
B: EV=13
B: KEY=1000002000000 39fad9411001 e000000000000 0
B: MSC=10

I: Bus=0019 Vendor=1043 Product=0000 Version=0000
N: Name="Asus Wireless Radio Control"
P: Phys=asus-wireless/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/ATK4002:00/input/input11
U: Uniq=
H: Handlers=rfkill kbd event11 
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input12
U: Uniq=
H: Handlers=rfkill kbd event12 
B: PROP=0
B: EV=100013
B: KEY=1000000080000 0 800000000000 0 0 a1606f00900000 8200027800701000 e000000000000 0
B: MSC=10

I: Bus=0003 Vendor=0ac8 Product=3500 Version=1007
N: Name="A4 TECH HD PC Camera: A4 TECH H"
P: Phys=usb-0000:00:14.0-1/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/input/input13
U: Uniq=
H: Handlers=kbd event13 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0003 Vendor=13d3 Product=5666 Version=1015
N: Name="USB2.0 HD UVC WebCam: USB2.0 HD"
P: Phys=usb-0000:00:14.0-7/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0/input/input14
U: Uniq=
H: Handlers=kbd event14 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0018 Vendor=04f3 Product=3090 Version=0100
N: Name="ELAN1200:00 04F3:3090 Touchpad"
P: Phys=i2c-ELAN1200:00
S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-6/i2c-ELAN1200:00/0018:04F3:3090.0004/input/input18
U: Uniq=
H: Handlers=mouse1 event15 
B: PROP=5
B: EV=1b
B: KEY=e520 10000 0 0 0 0
B: ABS=2e0800000000003
B: MSC=20

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Front Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input19
U: Uniq=
H: Handlers=event16 
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input20
U: Uniq=
H: Handlers=event17 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input21
U: Uniq=
H: Handlers=event18 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input22
U: Uniq=
H: Handlers=event19 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input23
U: Uniq=
H: Handlers=event20 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input24
U: Uniq=
H: Handlers=event21 
B: PROP=0
B: EV=21
B: SW=140

Answer 2

La mise à niveau vers le noyau 4.19.1 a fonctionné pour moi.

vous pouvez télécharger et installer les fichiers binaires du noyau via des commandes de terminal:

Pour les systèmes d'exploitation 64 bits:

cd /tmp/

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900_4.19.0-041900.201810221809_all.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900-generic_4.19.0-041900.201810221809_AMD64.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-image-unsigned-4.19.0-041900-generic_4.19.0-041900.201810221809_AMD64.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-modules-4.19.0-041900-generic_4.19.0-041900.201810221809_AMD64.deb

Sudo dpkg -i *.deb

pour OS 32 bits:

cd /tmp/

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900_4.19.0-041900.201810221809_all.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-headers-4.19.0-041900-generic_4.19.0-041900.201810221809_i386.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-image-4.19.0-041900-generic_4.19.0-041900.201810221809_i386.deb

wget -c http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19/linux-modules-4.19.0-041900-generic_4.19.0-041900.201810221809_i386.deb

Sudo dpkg -i *.deb

désinstaller le noyau Linux 4.19:

Sudo dpkg --purge linux-image-4.19.0-041900-generic linux-image-unsigned-4.19.0-041900-generic